Last updated: October 11, 2026

Website Privacy Policy

Pacific Bone & Joint respects your privacy. This Website Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our websites or communicate with us through website-based services.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through websites operated by or on behalf of Pacific Bone & Joint, including pacificboneandjoint.com and related Pacific Bone & Joint web properties that link to this policy.

This Website Privacy Policy is separate from Pacific Bone & Joint’s Notice of Privacy Practices.

If you become a patient, certain information that Pacific Bone & Joint creates, receives, or maintains about your healthcare may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable laws.

PHI maintained as part of your medical record is governed by our Notice of Privacy Practices and applicable law rather than solely by this Website Privacy Policy.

Nothing in this Website Privacy Policy is intended to modify or replace our Notice of Privacy Practices.

2. Information You Provide to Us

You may voluntarily provide information to Pacific Bone & Joint when you:

request an appointment;
submit a contact form;
request information about a treatment or service;
communicate with our office;
request a second opinion;
register for a patient service;
submit insurance or scheduling information;
upload documents or images through an authorized patient platform; or
otherwise interact with a website feature.

Depending on the service, information you provide may include:

name;
telephone number;
email address;
date of birth;
preferred location;
preferred appointment date or time;
reason for your visit;
insurance information;
communication preferences;
information contained in a message you submit; and
other information you choose to provide.

Please provide only the information reasonably necessary for us to respond to your request.

On this website: this website sends nothing you type to the practice: it has no contact, appointment or upload forms, and reading it does not require an account. The site search and the Your Surgery guide’s access-code and surgery-date boxes work inside your browser (see sections 6 and 7). Online scheduling happens in Klara and text messaging in Weave (see section 10); you can also call (808) 439-6201 or email Contact@pacificboneandjoint.com.

3. Medical Information and Website Forms

Website forms, ordinary email, and standard text messaging may not be appropriate for detailed or highly sensitive medical information unless the communication occurs through a specifically designated secure healthcare platform.

Do not use a general website contact form to send information that is not necessary to schedule an appointment or respond to your inquiry.

When information you submit becomes part of your medical record, its subsequent use and disclosure may be governed by HIPAA, Hawaiʻi law, our Notice of Privacy Practices, and other applicable requirements.

4. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics providers, security services, or other technology vendors.

This information may include:

Internet Protocol (“IP”) address;
browser type;
device type;
operating system;
referring website;
pages viewed;
approximate geographic region;
date and time of access;
time spent on particular pages;
links or buttons selected;
general navigation patterns;
website errors;
form interactions; and
other technical information regarding website use.

This information helps us maintain, secure, understand, and improve our websites.

5. Website Analytics

Pacific Bone & Joint may use website analytics services such as Google Analytics 4 to understand how visitors find and use our websites.

Analytics information may include:

pages viewed;
approximate geographic location derived from an IP address;
device and browser information;
referring source;
time spent on pages;
navigation through the site; and
certain website interactions or conversion events.

For example, analytics systems may record events such as:

selecting a telephone-number link;
selecting an appointment button;
submitting a website form;
visiting a scheduling page;
reaching an appointment-confirmation page; or
interacting with educational content.

Analytics information is primarily used to understand website performance and improve the experience for visitors.

We do not intentionally send medical diagnoses, treatment details, medical-record information, or other information we consider protected health information to general-purpose website analytics providers.

On this website: this site uses Google Analytics 4 with Google’s advertising features turned off. It records page views and named clicks on scheduling, phone, email, text-message and directions links and on the language menu, and may record the interactions Google Analytics measures by default, such as how far a page is scrolled. Visits from browsers that report being controlled by automation software are marked so they can be left out of reports. To compare designs, the site also saves in your browser which flag it shows next to “Español” (one of three, chosen at random) and tells Google Analytics and Microsoft Clarity which one you saw. Neither Google Analytics nor Microsoft Clarity is used to identify you or to link your visit to your medical record.

6. Microsoft Clarity and Website Experience Analytics

Pacific Bone & Joint may use Microsoft Clarity or similar website-experience tools to better understand how visitors use our websites.

These tools may provide aggregated or pseudonymous information regarding website interaction, such as:

pages visited;
scrolling behavior;
navigation paths;
clicks or taps;
device and browser characteristics; and
general website usability patterns.

These tools may use cookies or similar technologies.

Where session-replay or similar functionality is used, we endeavor to configure website tools so that information entered into sensitive fields is masked, excluded, or otherwise protected as appropriate.

These technologies are used to identify website problems, improve usability, and better understand how visitors interact with the website.

On this website: this site uses Microsoft Clarity, which makes session recordings of how pages are used (clicks, scrolling and mouse movement) and is configured to mask the text you type and the content of third-party widgets. Google Analytics and Clarity also run on the pages of the patient-only Your Surgery guide; its access-code and surgery-date boxes, and the countdown that repeats your date, are masked, so what you type there is not recorded.

7. Cookies and Similar Technologies

Cookies are small files or identifiers that a website may store on your browser or device.

Our websites may use cookies and similar technologies for several purposes.

Essential and Functional Technologies

These technologies may be used to:

maintain website functionality;
remember user preferences;
maintain security;
prevent malicious or automated activity; and
provide requested website features.

Analytics Technologies

Analytics cookies may be used to distinguish visits, understand website traffic, and measure how visitors interact with different pages or features.

Advertising and Measurement Technologies

Pacific Bone & Joint may use advertising, attribution, or conversion-measurement technologies in connection with online marketing campaigns.

These technologies may help us understand whether an advertisement resulted in a website visit, telephone call, appointment inquiry, or other interaction.

We do not intend to use advertising technologies to disclose medical-record information or protected health information to advertising platforms.

On this website: besides cookies, this site keeps a few items in your browser’s storage. The patient-only Your Surgery guide checks your access code inside your browser (the code is never sent anywhere) and keeps you signed in — on this device if you tick “Remember me”, otherwise until you close the tab — and remembers the surgery date you enter, which chapters you have opened and your checklist progress. The site also keeps the flag choice described in section 5 and a marker that stops the text-message greeting from reappearing after your first page. Apart from the flag choice, which is reported to Google Analytics and Microsoft Clarity as described in section 5, none of this leaves your browser; you can remove it by clearing this site’s data in your browser.

8. Your Choices Regarding Cookies

You can generally control or delete cookies through your browser settings.

Depending upon your browser and device, you may be able to:

block cookies;
delete stored cookies;
restrict third-party cookies;
limit tracking; or
use privacy or tracking-prevention features.

Blocking certain technologies may affect some website functionality.

Google also provides tools that allow users to opt out of certain Google Analytics tracking.

Browser privacy settings, global privacy signals, and similar technologies continue to evolve. We may update our practices as applicable requirements and available technologies change.

On this website: Google’s opt-out is the Google Analytics Opt-out Browser Add-on (opens in a new tab). This site works normally if Google Analytics and Microsoft Clarity are blocked, for example by a tracking-protection extension.

9. Website Hosting and Security Services

Our websites may use third-party hosting, content-delivery, domain-management, security, and infrastructure providers.

These providers may automatically receive technical information necessary to deliver and secure a website, including IP addresses, browser information, requested pages, timestamps, and security-related information.

For example, services such as Cloudflare or similar infrastructure providers may process technical information for purposes such as:

delivering website content;
improving website speed;
identifying malicious traffic;
preventing denial-of-service attacks;
detecting automated activity; and
maintaining website security.

Their handling of information may also be governed by their own privacy policies and service agreements.

10. Appointment Scheduling and Patient Communication Services

Pacific Bone & Joint may use third-party healthcare communication or scheduling services to manage appointment requests and communicate with patients.

These may include platforms used for:

appointment scheduling;
secure messaging;
telephone communication;
text messaging;
intake forms;
appointment reminders;
patient registration;
document exchange; or
other patient communications.

If you are redirected from our website to a patient-communication or scheduling platform, information submitted through that service may be governed by that provider’s privacy terms as well as agreements between that provider and Pacific Bone & Joint.

Where required, healthcare vendors that handle protected health information on our behalf are expected to operate under applicable privacy and security requirements.

On this website: the “Schedule Appointment”, “Book a Consultation” and other online-booking buttons open Klara, a booking and secure-messaging service used by the practice, and the chat bubble in the corner of each page, for texting the office, is Weave. What you enter in Klara or Weave is collected by that service on the practice’s behalf, is protected as described in our Notice of Privacy Practices, and is used only to schedule and coordinate your care; each service’s own privacy policy and terms cover your use of the app itself. Video visits use Doximity: the office texts you a link to join on your phone. Pre-travel video calls with patients outside the United States use doxy.me, through a link the office sends you. None of these are for emergencies — if this is urgent, call 911.

11. Email, Telephone, and Text Communications

If you provide your email address or telephone number, we may use it to respond to your inquiry or communicate with you regarding matters such as:

appointment requests;
scheduling;
office information;
treatment-related communications;
administrative matters; or
services you have requested.

Email and ordinary SMS text messaging may not always be encrypted.

By requesting communication through a particular method, you acknowledge the inherent privacy limitations of that communication method.

You may ask us to use a different reasonable communication method when available.

12. How We Use Website Information

Information collected through our websites may be used to:

respond to inquiries;
process appointment requests;
communicate with patients or prospective patients;
provide requested information;
operate our websites;
improve website content and usability;
understand which services or educational materials are useful to visitors;
measure marketing effectiveness;
protect our websites from malicious activity;
troubleshoot technical problems;
comply with legal obligations; and
support the administration of Pacific Bone & Joint.

We do not use general website analytics to make automated medical decisions about your diagnosis or treatment.

13. Disclosure of Information

Pacific Bone & Joint does not sell patient medical records.

Information collected through our websites may be shared with third parties when reasonably necessary to operate our websites or provide requested services.

Such parties may include:

website hosting providers;
cloud infrastructure providers;
analytics providers;
information-security providers;
appointment and communication platforms;
technology vendors;
professional advisers;
contractors providing services on our behalf; and
governmental or legal authorities when disclosure is required by law.

We may also disclose information when reasonably necessary to:

comply with lawful process;
investigate fraud or security threats;
protect the rights or property of Pacific Bone & Joint;
protect the safety of patients, staff, visitors, or others; or
enforce applicable agreements.

If website information becomes part of a patient’s medical record, subsequent disclosures may be governed by our Notice of Privacy Practices and applicable law.

14. Sale of Personal Information

Pacific Bone & Joint does not sell patient medical information.

We do not knowingly sell information submitted through patient contact or appointment forms to third parties for their independent marketing purposes.

Certain digital advertising or analytics activities may be treated as “sharing,” “targeted advertising,” or a similar concept under some state privacy laws even when information is not exchanged for money.

We periodically evaluate our use of website technologies in light of evolving healthcare and privacy requirements.

15. Advertising

Pacific Bone & Joint may advertise its services through third-party platforms such as search engines, social-media platforms, healthcare directories, or other digital services.

We may use limited website-measurement technologies to determine whether an advertisement generated website traffic or an inquiry.

We do not intentionally provide advertising platforms with information from your medical record or information describing a specific diagnosis or course of medical treatment.

The privacy practices of advertising platforms are governed by their own policies.

16. Third-Party Websites and Embedded Content

Our websites may contain links to or embedded content from other organizations, including:

hospitals;
medical societies;
medical journals;
manufacturers;
insurance organizations;
financing companies;
scheduling services;
mapping services;
video platforms;
review platforms;
social-media platforms; and
other healthcare resources.

When you interact with a third-party service, that third party may collect information according to its own privacy policy.

Pacific Bone & Joint does not control and is not responsible for the privacy practices of unaffiliated third-party websites.

We encourage you to review the privacy policy of any external website you visit.

17. Online Videos and Educational Content

Some pages may contain embedded videos or other content hosted by third-party providers.

When you load or interact with embedded content, the provider may receive technical information such as your IP address, browser information, device information, and your interaction with the content.

When feasible, Pacific Bone & Joint may use privacy-enhanced embedding or similar features intended to reduce unnecessary tracking.

On this website: each YouTube video’s preview image is loaded from YouTube’s image server (i.ytimg.com) when it appears on the page, which shares your IP address and standard browser information with Google; the video player itself (served via youtube-nocookie.com) loads only after you press play.

18. Security

Pacific Bone & Joint uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

Our websites are intended to use encrypted HTTPS connections when transmitting information between your browser and the website.

We also use technical and organizational controls intended to protect information from unauthorized access, alteration, disclosure, or destruction.

However, no website, computer system, wireless network, email system, or electronic transmission method can be guaranteed to be completely secure.

For that reason, please do not submit unnecessary sensitive medical information through ordinary website forms or unsecured electronic communications.

19. Retention

Information collected through our websites is retained only as reasonably necessary for the purposes for which it was collected, operational needs, security, legal obligations, dispute resolution, or other legitimate purposes.

Different categories of information may have different retention periods.

For example:

server logs may be retained according to the schedule of our hosting or security provider;
analytics information may be retained according to our analytics configuration and the policies of the analytics provider;
communications may be retained as appropriate for administrative purposes; and
information incorporated into a patient’s medical record is retained according to healthcare record-retention requirements and our applicable policies.

We may modify retention periods as legal, operational, or technological requirements change.

20. Your Privacy Choices

Depending on the type of information involved and applicable law, you may be able to request that Pacific Bone & Joint:

update inaccurate contact information;
change your communication preferences;
stop certain nonessential communications;
answer questions regarding information you have submitted;
address concerns regarding website privacy; or
direct you to the appropriate process for exercising rights involving your medical record.

Rights involving protected health information are governed by our Notice of Privacy Practices and applicable healthcare privacy law.

On this website: to ask for access to, correction of, or deletion of information you have shared with the office — including through Klara or Weave — call (808) 439-6201; requests about information that has become part of your medical record are handled under our Notice of Privacy Practices.

21. Do Not Track and Browser Privacy Signals

Some browsers and devices transmit “Do Not Track,” Global Privacy Control, or similar privacy preference signals.

Standards governing these technologies continue to evolve.

Where applicable law requires us to recognize a particular privacy signal, we will endeavor to do so.

Otherwise, you may control cookies and tracking technologies through your browser or device settings.

22. Children

Our websites are directed primarily toward adults seeking information regarding orthopedic healthcare.

We do not knowingly use our general website to solicit personal information directly from children under 13.

A parent or legal guardian may submit information on behalf of a minor for purposes such as requesting medical care.

Information relating to a minor who becomes a patient is handled in accordance with applicable healthcare privacy requirements.

23. International Visitors

Pacific Bone & Joint is located in Hawaiʻi, United States.

If you access our website from another country, information submitted through the website may be processed or stored in the United States or other jurisdictions in which our service providers operate.

Privacy laws in those jurisdictions may differ from the laws in your country.

Submitting a request from another country does not itself establish a physician-patient relationship or indicate that Pacific Bone & Joint is authorized to provide medical care in that jurisdiction.

24. Data Breaches and Security Incidents

If Pacific Bone & Joint becomes aware of a security incident involving information subject to legally mandated notification requirements, we will provide notice as required by applicable law.

Security incidents involving protected health information are handled in accordance with applicable HIPAA breach-notification requirements and other applicable law.

25. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in:

our websites;
services;
technology;
legal requirements;
analytics practices;
advertising practices; or
privacy standards.

When this policy is updated, the “Last updated” date at the top of the page will be revised.

Material changes may also be identified on this page or communicated through other appropriate means.

26. Notice of Privacy Practices

This Website Privacy Policy addresses information associated primarily with use of our websites and online services.

Patients of Pacific Bone & Joint have additional privacy rights regarding protected health information.

Those rights are described in Pacific Bone & Joint’s separate Notice of Privacy Practices, which is available from the practice and should also be made available through our website.

If there is a conflict between this Website Privacy Policy and our Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices and applicable law govern.

On this website: the full Notice of Privacy Practices is posted here (also as a PDF), and a plain-language overview of HIPAA privacy rights is below.

27. Contact Us

If you have questions about this Website Privacy Policy or our website privacy practices, please contact:

Pacific Bone & Joint
Honolulu, Hawaiʻi
Website: pacificboneandjoint.com (opens in a new tab)

You may also contact our office using the contact information provided on our website.

For questions specifically regarding your medical record or HIPAA privacy rights, please contact Pacific Bone & Joint using the privacy contact information listed in our Notice of Privacy Practices.

On this website: you can reach Dr. Morton’s office, Paul Norio Morton, MD, at 1441 Kapiolani Blvd, Suite 2020, Honolulu, HI 96814 · (808) 439-6201 · Contact@pacificboneandjoint.com.

Overview of our Notice of Privacy Practices (HIPAA)

This website is not a patient portal. Medical records, imaging, and protected health information are handled through secure, HIPAA-compliant channels once you become a patient. The practice’s full Notice of Privacy Practices (effective October 5, 2026) isposted on this website(PDF). You can ask for a paper copy at any time, at the front desk of any of our clinics or by calling(808) 439-6201.

Below is a plain-language overview of patients’ privacy rights under HIPAA. Where it and the full notice differ, the full notice and applicable law govern.

How we use and share your health information

We use and share your health information for treatment (for example, with the hospital or surgery center, your physical therapist, your anesthesiologist and your other physicians), for payment (billing your insurance plan and confirming coverage), and for health-care operations (quality review and running the practice). We may also contact you about appointments, follow-up and your recovery. We may also share relevant information with family or friends involved in your care, list you in our clinic directory while you are at one of our clinics, and share information with disaster relief organizations; you can tell us not to, within the limits the full notice explains. Marketing, any sale of your information, and other uses and disclosures not described in the full notice require your written authorization, which you may revoke in writing at any time, except where we have already acted on it. Where the law permits or requires it, we may also disclose information for public-health reporting, to avert a serious threat to health or safety, to the FDA about a device such as an implant, for workers’ compensation, research, organ and tissue donation, health oversight and law enforcement, in response to court orders and other lawful requests, and for the other purposes listed in the full notice. Hawai‘i law gives some information, such as HIV/AIDS and lawful reproductive or gender-affirming care, extra protection, as the full notice explains.

Your rights

To see or get an electronic or paper copy of your medical record, usually within 30 days of your request.
To ask us to correct information you believe is wrong or incomplete.
To ask us to limit what we use or share. We are not required to agree, but if you pay for a service or health-care item out of pocket in full, you can ask us not to share that information with your health insurer for payment or our operations, and we will agree unless a law requires us to share it. You may also ask us to contact you in a specific way or at a specific address.
To receive a list of the times in the past six years we have shared your information, other than for treatment, payment, our operations and certain other sharing (such as sharing you asked us to make).
To receive a paper copy of the full Notice of Privacy Practices at any time.
To choose someone to act for you, such as a medical power of attorney or legal guardian.
To file a complaint if you feel your rights have been violated. We will never retaliate against you for filing one.

Our responsibilities

We are required by law to maintain the privacy and security of your protected health information, to let you know promptly if a breach may have compromised it, to follow the duties and practices described in the full notice, and to give you a copy of it. We will not use or share your information other than as described there unless you tell us we may in writing.

Questions, requests and complaints

To exercise any of these rights, or to reach the practice’s Privacy Officer, Dr. Paul N. Morton, call (808) 439-6201, emailContact@pacificboneandjoint.com, or ask at the front desk of any clinic. Some requests, such as for a copy of your record, a correction, or to be contacted in a different way, must be made in writing; the full notice explains which. You may also file a written complaint with the U.S. Department of Health and Human Services Office for Civil Rights online at ocrportal.hhs.gov, by email to OCRComplaint@hhs.gov, or by mail to Centralized Case Management Operations, U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Room 509F HHH Bldg., Washington, D.C. 20201; for help, call OCR at 1-800-368-1019 (TDD 1-800-537-7697).

Notice of nondiscrimination and free language help

Paul Norio Morton, MD and Pacific Bone & Joint comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

We provide, free of charge and in a timely manner:

Reasonable modifications for people with disabilities, and appropriate aids and services to communicate effectively with us, such as qualified sign-language interpreters and written information in other formats (large print, audio, accessible electronic formats).
Language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need reasonable modifications, aids and services, or language services, call(808) 439-6201 (TTY: 711) or tell any member of the team when you schedule.

If you believe we have failed to provide these services or discriminated in another way, you can file a grievance with the practice by calling (808) 439-6201, by mail to1441 Kapiolani Blvd, Suite 2020, Honolulu, HI 96814, or in person at any clinic; the team will put you in touch with the practice’s civil-rights coordinator and help you file. You can also file a civil-rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, by mail to 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are available at hhs.gov/ocr/complaints.

Language assistance

English: ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call(808) 439-6201 (TTY: 711) or speak to any member of the team.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (808) 439-6201 (TTY: 711).
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (808) 439-6201 (TTY: 711).
PAKDAAR: Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam. Awagan ti (808) 439-6201 (TTY: 711).
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(808) 439-6201（TTY: 711）まで、お電話にてご連絡ください。
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (808) 439-6201 (TTY: 711) 번으로 전화해 주십시오.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (808) 439-6201（TTY：711）。
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (808) 439-6201 (TTY: 711).
เรียน: ถ้าคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (808) 439-6201 (TTY: 711)
MO LOU SILAFIA: Afai e te tautala Gagana fa‘a Sāmoa, o loo iai auaunaga fesoasoani, e fai fua e leai se totogi, mo oe. Telefoni mai: (808) 439-6201 (TTY: 711).
E NĀNĀ MAI: Inā hoʻopuka ʻoe i ka ʻōlelo Hawaiʻi, loaʻa ke kōkua manuahi iā ʻoe. E kelepona iā (808) 439-6201 (TTY: 711).
LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān. Kaalọk (808) 439-6201 (TTY: 711).
MEI AUCHEA: Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo. Kori (808) 439-6201 (TTY: 711).
FAKATOKANGA‘I: Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta‘etotongi, pea te ke lava ‘o ma‘u ia. Telefoni mai (808) 439-6201 (TTY: 711).
ATENSYON: Kung nagsulti ka og Cebuano, aduna kay magamit nga mga serbisyo sa tabang sa lengguwahe, nga walay bayad. Tawag sa (808) 439-6201 (TTY: 711).
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ (808) 439-6201 (TTY: 711).
PAKAIR: Ma ke kin lokaian Pohnpei, ke kak ale sawas ni sohte pweine. Kahlda nempe wet (808) 439-6201 (Ong me sohte kin rong TTY: 711).

The pages of this site offered in Spanish, Japanese, Korean, Chinese, Tagalog, Ilokano, Thai, Vietnamese and Chuukese are informational; interpreter services for your visit are arranged through the office.

Your right to a Good Faith Estimate

Under the federal No Surprises Act, health-care providers must give patients who do not have insurance, or who are not using insurance, an estimate of the expected charges for medical services and items.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency service or item, including related costs such as medical tests, prescription drugs, equipment and facility fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Keep a copy of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-985-3059. See also self-pay care andyour protections against surprise medical bills.

Website terms and medical disclaimer

The information on this website is for general education and is not medical advice, a diagnosis, or a treatment plan. Reading it, scheduling online, or sending a message does not create a physician–patient relationship; that begins with a visit. Individual results vary, and nothing here promises an outcome. If you think you are having a medical emergency, call 911or go to the nearest emergency department; do not use this website, Klara or text messaging for urgent problems. Pages offered in other languages are translations provided for convenience; the English page governs if they differ. Articles carry the date they were last reviewed; medicine changes, so ask your own physician about anything that affects your care. The fullWebsite Disclaimer (opens in a new tab)explains these points in detail.

Original text, photographs and illustrations on this site are © Paul Norio Morton, MD and may be quoted for personal, non-commercial use with a link back to the page. Manufacturer product images (such as Stryker’s Mako images), stock photographs and credited third-party illustrations remain the property of their owners. Product links on the recovery products page are affiliate links, disclosed there. Some third-party names and marks (ROSA®, Mako SmartRobotics™, Persona IQ®) belong to their manufacturers.