Telehealth

See the surgeon before you see the airport

A video visit answers the big questions — what's wrong, what are my options, is surgery worth a trip — from your living room on Maui, Hilo, Guam, or Manila. Imaging is arranged near home; travel happens only when there's a reason.

  • All islands & Pacific
  • Imaging arranged locally
  • Honest opinions
  • Simple technology
Dr. Paul Morton in blue scrubs holding a tablet — he sees patients from every Hawaiian island and across the Pacific by video visit.

Orthopedic Telehealth Consultation at a glance

Where
Any island, US territories & international
You need
Phone, tablet, or computer with a camera
Imaging
X-ray/MRI ordered near your home
Coverage
Many plans cover telehealth — we verify

Telehealth doesn't replace the hands-on exam before surgery — it replaces the flights you'd otherwise take just to have a conversation.

What a telehealth visit can do

Most of an orthopedic consultation is conversation and imaging review — both of which video handles well. In a telehealth visit Dr. Morton can take your history, watch how you move, review X-rays or MRI ordered near your home, explain your diagnosis, and lay out the full option ladder from injections and biologics to replacement. Post-operative check-ins, second opinions, and surveillance visits work beautifully by video too.

What it can't do — and how we handle that

Honesty first: a screen can't palpate a joint, test ligament stability by hand, or clear you for surgery alone. So telehealth is offered when an in-person visit isn't practical — and it's never telehealth-only: the video visit does the thinking, and when surgery is planned, the hands-on exam and final testing fold into one efficient trip — a day for O‘ahu neighbors, a planned neighbor-island itinerary, or the full fly-in program for Pacific and international patients.

  • History, movement assessment & imaging review by video
  • X-rays and MRI ordered at a facility near your home
  • Diagnosis and complete treatment plan explained
  • In-person exam bundled into your surgical trip
  • Post-op and annual implant checks by video afterward

Built for the islands — and beyond

Hawai‘i's geography makes specialists a flight away for most residents; the Pacific's geography makes it worse. Telehealth flattens both. Neighbor-island patients from Hilo, Kona, Maui, and Kauai avoid interisland flights for routine visits; patients from Guam and Saipan, American Samoa, the Philippines, Japan, and Korea get US surgical opinions without leaving home. Evening hours in Asia line up naturally with Hawai‘i's clock.

How to prepare for your video visit

Keep it simple: a quiet room, decent lighting, and shorts or loose clothing so the joint is visible. Have your medication list handy and your imaging done beforehand if possible — we'll tell you exactly what to get and where. A family member on the call is welcome and often helpful. If the connection drops, we finish by phone; technology should never be the reason you don't get answers.

An older woman holds a tablet during a telehealth video visit with a doctor.
A tablet or smartphone and a quiet spot are all most video visits need.

Medically reviewed by Paul N. Morton, MD, FAAOS, FAAHKS — board-certified orthopedic surgeon, fellowship-trained in adult hip & knee reconstruction and orthopedic trauma.

This page is for education only and isn’t a substitute for an exam and personalized advice — schedule a consultation to discuss your situation.

The difference

Why patients choose Dr. Morton

  • Fellowship-trained surgical opinion without a flight
  • Imaging coordinated near your home before the visit
  • The full option ladder discussed — not just surgery
  • Seamless handoff to one-trip surgical planning
  • Post-op and implant-surveillance visits by video
  • Time zones respected for Pacific & Asia patients

Frequently asked questions

Can a surgeon really evaluate me over video?
For the decision-making stage, yes — history, imaging, and watching you move carry most of the diagnostic weight. The hands-on exam still happens before any surgery; it's simply bundled into your surgical trip instead of requiring a separate flight.
Is telehealth covered by insurance?
Many plans cover telehealth visits like regular office visits, including for out-of-area members. The office verifies your telehealth benefits when you schedule.
How do you see my X-rays if I'm on another island?
We order imaging at a facility near you — most Hawai‘i and territory imaging centers transmit studies electronically. International patients can share existing imaging digitally before the call.
What technology do I need?
Any phone, tablet, or computer with a camera and an internet connection. You'll get a simple link — no accounts or downloads worth stressing over, and our staff walks you through it if needed.
Can telehealth handle my follow-up care after surgery?
Yes — that's where it shines. Wound checks by camera, progress reviews, therapy adjustments, and annual implant surveillance all work by video, with in-person visits reserved for things that truly need hands.

Book a video visit from wherever you are

Consultations in Honolulu, West Oahu, Hilo and Kona — most new patients are seen within one to two weeks — with telehealth when an in-person visit isn’t practical.

Paul Norio Morton, MD, FAAOS, FAAHKS · Hawai‘i’s first robotic hip & smart knee · Read patient reviews →

Most major plans accepted — we verify benefits before your visit. Traveling from off-island? See the fly-in patient program →

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